• Sinus, Cough & Allergy
• Gout
• Migraine
• UTI
• Bronchitis
• Cold
• Strep/Sore throat
• Yeast infection
• Male urethritis
• Vaginitis
• Cellulitis
• Dental infection
• Diarrhea
• Nausea
• Pinkeye/conjunctivitis
• Ear pain
• Flu (seasonal)
• Women’s Health
• Men’s Health
• Eye &Ear
• Skin Rashes
• Sexual Health/STI
• Chronic & Preventive

An Optimal Choice telehealth visit includes a personalized treatment plan from a board certified physician, certified physician’s assistant or nurse practitioner. Every treatment plan includes your diagnosis, recommended medications including a prescription to the pharmacy of your choice and prognosis.

• At Optimal Choice Telehealth we use the latest research and evidenced based science to evaluate and treat only medical conditions that are safe for online care.
• We will ask you questions about your symptoms and medical history, just like the ones you would hear in a doctor’s office or an urgent care center. If needed, we will ask you to provide pictures to assist with diagnosing your condition.
• Next your answers are reviewed by our board certified practitioners who complete your diagnosis and personalized treatment plan. If you need to be seen in person, we will let you know. Remember, if we can’t treat you there is no charge as long as the visit was not scheduled for a condition we previously stated we do not treat.

Our providers can prescribe medications, either a refill or initiation, for most medical conditions outside of controlled substances. Your treatment plan may include over-the-counter or prescription medications like antibiotics, antivirals or antifungals. We also prescribe birth control. However, it is important to note that our providers will still defer to their best medical judgement during your visit, which may result in an outcome that is independent of prescribing certain medications. If you want to check whether or not we are able to help you please email us at info@optimalchoicetelehealth.com

We do not currently prescribe or refill depression/anxiety medications  or substances that can be addictive and are controlled by the Drug Enforcement Agency(e.g. narcotics)

Our doctors can fill many routine non-controlled prescriptions such as birth control, antibiotics, hypertension medications and antipsychotics. However, because we are a telemedicine company we cannot prescribe or refill controlled substances. Below are some of the commonly requested medications we are NOT able to refill:

Pain/narcotics: Demerol, Dilaudid, Hydrocodone, Morphine, Methadone, Oxycodone, Percocoet, Tramadol, Vicodin

Antipsychotics: Risperdol, Halidol, Latuda, Olanzaprine, Zyprexa

ADD/ADHD: Adderall, Ritalin, amphetamine, Concerta, Focalin, methylphenidate, Vyvanse

Anxiety: Ativan, alprazolam, clonazepam, diazepam, Halcion, Klonipin, lorazepam, Xanax, Restoril

Sleep: Ambien, Valium, Lunesta, zolpidem, Luminal, phenobarbital

Weight loss: Belviq, phentermine, Desoxyn, Suprenza

Yes, we are happy to provide an excuse note! Ask your provider during your evaluation. If you forget Simply email us at info@optimalchoicetelehealth.com

We do not complete specific forms such as FMLA, short term disability or travel restrictions. We recommend visiting an in person clinic if you need one completed.

Your personal information is safe and secure at Virtuwell. We maintain a variety of physical, electronic and procedure safeguards designed to protect your personal information and prevent unauthorized access. The moment you log on to the Virtuwell web site, we encrypt your user name and password using the highest level of security, industry standard SSL (Secure Socket Layer) technology.

Yes, we store all credit card information on a separate and secure server. We think it’s important to keep health and payment information separate to protect your privacy.

Yes, we store all credit card information on a separate and secure server. We think it’s important to keep health and payment information separate to protect your privacy.

We will never sell your information or share it with anyone without your written consent. Our terms of use gives more information on how we protect the personal information provided through our website.

Because we collect personal health information, Optimal Choice Telehealth is a safe and secure website from the moment you visit our homepage. Our site uses Hypertext Transfer Protocol Secure (HTTPS) on all of our pages. This provides the highest level of security which combines industry standard Secure Socket Layer (SSL) technology on every page. In plain talk, this means the content you enter on this website is encrypted and cannot be read by someone trying to steal your private information. We further protect your personal information by requiring an individualized account and password, ensuring timed log-off from our site, and our website is Norton Secured to provide constant surveillance to make sure our site is as safe as it can be.

Using Virtuwell costs $59 for most visits. Our home test kits cost either $75 or $90, depending on what tests are included. You’ll see your final cost before completing checkout.

We also bill insurance, which may lower your payment.

Your personal information is safe and secure at Virtuwell. We maintain a variety of physical, electronic and procedure safeguards designed to protect your personal information and prevent unauthorized access. The moment you log on to the Virtuwell web site, we encrypt your user name and password using the highest level of security, industry standard SSL (Secure Socket Layer) technology.

No, we only charge your credit card or bill insurance if we give you a treatment plan or test result.

Your card will be charged after you receive your treatment plan for most visits, or when you place your order for a home test kit.

No, currently we only accept payment by credit card. We’ll collect your payment information during checkout. You’ll be charged once you receive your treatment plan for most visits or when you place your order for a home test kit.

No, you will pay for your prescription at the pharmacy, just like a typical clinic visit.

Yes, we accept any credit card or debit card as a form of payment.

Currently Virtuwell can only accept payment via credit or debit card. We suggest a loadable gift credit card if you don’t have a credit or debit card.

Optimal Choice Telehealth stores your payment information on a secure site separate from your health information. We currently only accept credit cards as a form of payment.